Shipping & Delivery

 

Shipping & Delivery

We ship Australia-wide using trusted couriers, and offer a flat rate of $15.00 per order.
Free shipping is available on orders over $150 (excluding sale periods and select items).

Please note:

  • Free shipping is not available during promotional sale periods

  • *Merry People products are excluded from free shipping

  • Flat rate shipping applies to items under 3kg. For larger or bulky items, additional shipping fees may apply. If needed, we’ll be in touch with a custom quote before dispatch.

International Shipping

We offer international shipping at a flat rate of $55.
Bulky or heavy items may incur extra charges depending on the destination and weight - we’ll contact you with a quote prior to shipping.

All international duties and taxes are the responsibility of the customer.

Pre-Orders

Some products may be available for pre-order and will be clearly marked with estimated delivery timeframes.

If your order includes both pre-order and in-stock items, your order will be shipped once all items are available. If you'd prefer a split shipment, please get in touch — additional shipping charges may apply.

Stock Availability

We aim to keep all listed items in stock for immediate dispatch. Occasionally, an item may be unavailable. If this happens, we’ll contact you as soon as possible to offer a restock timeframe or suggest an alternative.

Sustainable Packaging

To minimise waste, we reuse boxes and packaging materials where possible. They may not be pretty, but they help us reduce our environmental impact — one small step at a time.

Delivery & Tracking

All orders are shipped with tracking, and parcels are marked Authority to Leave. If your delivery address doesn’t have a safe place to leave parcels, please contact us prior to dispatch and we’ll update the delivery instructions accordingly.

Responsibility & Support

We are not responsible for courier delays, lost parcels, or incorrectly addressed shipments. That said, we’ll always do our best to assist if an issue arises — just reach out and we’ll follow up with our delivery partners.

Payments

We accept Visa and MasterCard, Amex via ShopPay. All prices listed are in Australian dollars and include GST.